3CX Month: What Is 3CX Hotel PBX?

Every business day for the month of November, we will be posting a useful tip for 3CX, a powerful SIP-based unified communications platform.

Hotels, motels, inns, lodges, resorts, auberges: whatever you call them, they have special telephony needs. With so much to manage, so many phones in so many rooms with so many customers, hotels need a simple solution for keeping it all in line.

That’s why 3CX engineered the 3CX Hotel PBX.

3CX Hotel PBX, available through the 3CX Hotel Module, gives the hotel industry better control than ever before while reducing operating costs. You can get it directly from IP Phone Warehouse.

What is the 3CX Hotel Module?

The 3CX Hotel Module adds PBX functionality that’s specific for hotels on top of the standard PBX and UC features. Even analog phones can be integrated using 3CX compatible gateways.

What does this functionality include? It includes easy to use, centralized control for common hotel situations: check in, check out, do not disturb, wake up calls, and many more. You can even have minibar usage sent via the phone, or have the janitorial staff notify the front desk of room status right from the phone.

You just use a simple, web-based application, the Front Desk Phone Control Application.  All the information is easily seen and managed.

PMS Integration

3CX Hotel PBX can also integrate with your PMS (property management system), which centralizes all its added functionality. The hotel systems that 3CX supports are:

  • Brilliant Hospitality Hotel Software
  • InnQuest Software roomMaster
  • Oracle Micros-Fidelio Suite8
  • Oracle Micros OPERA
  • protel hotelsoftware

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